Sun & Ski Sports proudly offers the best selection of brands, quality products, and continued support after your purchase. If you have used an item and identified a product defect, please reach out to one of our Outdoor Experts to determine the best solution. Warranty policies can vary by item and vendor. Our Outdoor Experts are here to assist you. You can visit a store near you, , or send us an email for help.

FAQ

How to Contact the Manufacturer Directly?
<p>Below is a list of our most popular vendors and their warranty claim contact information. If you don’t see the manufacturer you’re looking for, we recommend visiting their official website or <button class="btn btn--link" data-live-chat="">chatting online </button> with one of our Outdoor Experts.</p> <ul class="list list--bulleted"> <li><a class="btn btn--link" href="https://www.on.com/en-us/warranty-claims?msockid=2b6e6137f55c656936d57734f4b3645b " target="_blank"><strong>ON</strong></a></li> <li><a class="btn btn--link" href="https://www.hoka.com/on/demandware.store/Sites-HOKA-US-Site/en_US/Return-Retail?type=warrantyclaim " target="_blank"><strong>Hoka </strong></a></li> <li><a class="btn btn--link" href="https://www.liquidforce.com/pages/support-warranty-info " target="_blank"><strong>Liquid Force</strong></a></li> <li><a class="btn btn--link" href="https://kentoutdoors-hosports.kustomer.help/contact/warranty-ho-sports-ryXaLwYd1g " target="_blank"><strong>HO Sports</strong></a></li> <li><a class="btn btn--link" href="https://www.thenorthface.com/en-us/help/warranty " target="_blank"><strong>The North Face</strong></a></li> <li><a class="btn btn--link" href="https://obermeyer.com/pages/pledge-of-performance-guarantee " target="_blank"><strong>Obermeyer</strong></a></li> <li><a class="btn btn--link" href="https://www.hellyhansen.com/warranty-and-product-feedback " target="_blank"><strong>Helly Hansen</strong></a></li> <li><a class="btn btn--link" href="https://www.boafit.com/en-us/support/warranty " target="_blank"><strong>BOA</strong></a></li> </ul>
What is the Process for Online Warranty Claims?
<p>Our Outdoor Experts will help determine the best path to resolution based on your item(s) purchased.</p<
Is There a Warranty Processing Fee?
<p>Our warranty processing service is free. </p>
Tips to Help with Your Warranty Claim?
<p> <ul class="list list--bulleted"> <li>Always read the manufacturer’s warranty as most include instructions on how to file.</li> <li>Some products require registration after purchase for the warranty to be valid—check this as soon as possible.</li> </ul> </p>